Customer information

Privacy Policy

Effective date: 26 July 2026

Summary: We collect only the information needed to answer enquiries, process orders, deliver services and meet legal or accounting obligations. We do not sell personal information.

1. Information we collect

We may collect your name, organisation, email address, telephone number, project details, purchase information, communications and any information you voluntarily provide. Payment card details are handled by the payment provider and are not stored by this website.

2. How we use information

To respond to enquiries and prepare proposals.
To verify purchases and deliver digital products.
To provide consulting, training and customer support.
To maintain business, tax, accounting and dispute records.
To prevent fraud, protect our systems and comply with legal obligations.

3. Service providers

We may use service providers to host the website, deliver enquiry forms, process payments, send email and maintain business records. The website enquiry form is delivered through FormSubmit, and payment pages may be provided by Paystack. Those providers process information under their own privacy terms.

4. Legal basis and consent

We process information where necessary to respond to your request, perform a contract, comply with legal obligations, protect legitimate business interests or where you have given consent. You may withdraw consent for future optional communications at any time.

5. Retention and security

We retain information only for as long as reasonably necessary for the purpose collected, including contractual, tax, accounting and dispute requirements. We use reasonable administrative and technical safeguards, but no online transmission or storage system is completely secure.

6. International processing

Some technology providers may process information outside Ghana. Where applicable, we seek to use providers offering appropriate safeguards for transferred information.

7. Your choices and rights

You may ask to access, correct or delete personal information, object to or restrict certain processing, or ask a question about our privacy practices. Some records may need to be retained where required by law or a continuing contractual obligation.

8. Contact

Send privacy requests to [email protected]. We may need to verify your identity before completing a request.